User Eligibility The Website is available for use only by individuals at least 18 years of age and able to form legally binding contracts under applicable law. Without limiting the foregoing, minors are not eligible to use our system or its services. If you are not eligible, please do not use the Website. At our sole discretion, we may restrict or terminate your eligibility to use the Website at any time.
Designated Use The Website is for use by our Registered Users to purchase items in an auction format (VAuctions.com). All information, including item descriptions and images, on the Website is protected by copyright. You must obtain permission from the copyright holder to use any information contained on VAuctions.com. Collecting or gathering information from VAuctions.com for use in aggregate or archival form is specifically prohibited.
You may not use any device, software, or procedure to interfere or attempt to interfere with any auction, offer, or internal management system that may affect the normal operation of the Website. You may not attempt to reverse engineer, decompile, or duplicate our software or features.
User Fees We reserve the right to modify our pricing policy as necessary to support the costs of offering our services. In our sole discretion, we may add to, alter, or discontinue a portion or all of our services at any time.
User Responsibilities and Cautions The Website will not be responsible for, and has no control concerning the availability, quality, safety or legality of the items or services listed or advertised on our sites. All participating auctioneers have agreed to be bound by the Dealer Code of Ethics. We cannot warrant the truth or accuracy of listings, images, the ability of users to bid, buy or sell, or the ability of users to complete any transactions initiated by using our site. In the event of any dispute with one or more users, you release VHobbies.com, LLC, VAuctions.com, our agents and employees from claims, demands and damages (actual and consequential) of every form and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising from or in any way connected with such disputes. Neither VHobbies.com, LLC or the Website are responsible for any user-submitted content or information appearing on our site.
Bidding If you place a bid on an item and your bid is accepted, you are obligated to complete that transaction. Bids are not retractable. If you choose to bid on any item(s), you are certifying that you have the legal right to purchase and receive the item(s). We reserve the right to establish estimates, opening bid amounts, bidding increments, and sale duration. We also reserve the right to withdraw any lot for any purpose, to bid on behalf of consignors, and to allow consignors to bid on their own lots. Group lots marked as such may not be returned for any reason.
Limit of Liability IN NO EVENT SHALL VHOBBIES.COM, LLC, OUR WEBSITE, OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH OUR POLICIES AND USER AGREEMENT. OUR LIABILITY, AND THE LIABILITY OF OUR SUPPLIERS; TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCES IS LIMITED TO THE AMOUNT OF FEES YOU PAID TO US RELATED TO THE ACTION GIVING RISE TO LIABILITY. DEALERS HOLDING AUCTIONS OR SALES ON A VHOBBIES.COM, LLC SITE ARE RESPONSIBLE FOR GUARANTEEING AUTHENTICITY OF THE ITEMS THEY OFFER, AND ARE EXPECTED TO PROMPTLY ADDRESS ANY DISPUTES.
Compliance with Laws You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our service and your bidding on, listing, purchase and sale of items.
By accessing or using any feature on our Website or by submitting a User Registration form, you are verifying your agreement and compliance with all of the policies, terms and conditions as contained herein.
At VHobbies.com LLC, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by VHobbies.
It will take effect on May 25, 2018.
The previous version of this policy can be viewed here
2. Types of Information Collected
In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), E-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
3. Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our services and register your E-mail address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send E-mail messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.
In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.
4. Release of Information
We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
5. Choice & Control
We know that our members value having control over their own information, so VHobbies gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your VAuctions account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services. You can also request the deletion of the personal information in your account.
Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided to VHobbies, via your settings); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have VHobbies delete your personal information, except information we are required to retain, by contacting us); and (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask VHobbies to stop processing your personal data, with some exceptions, by contacting us).
6. Your Rights
You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so via your VAuctions account settings or by contacting us. Upon request, VHobbies will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. If you need further assistance, you can contact VAuctions clicking here. We will respond to your request within a reasonable timeframe.
You may also access and correct your personal information and privacy preferences by writing us at:
162 Teal Rdg
Canyon Lake, TX 78133
Or send us an email to privacy[at]vhobbies.com
Please include your name, address, and/or E-mail address when you contact us.
7. Information Uses, Sharing & Disclosure
When you access or use the Services, we collect, use, share, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:
• you have consented to the processing, which you can revoke at any time;
• necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;
• necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;
• you have expressly made the information public;
• necessary in the public interest; and
• occasionally necessary to protect your vital interests, or those of others.
Note that we principally rely on consent (i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.
8. Data Transfers
The United States, European Economic Area (“EEA”) Member States, and other countries all have different laws. When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country. In particular, if your information is in the US, it may be accessed by government authorities in accordance with US law.
To the extent that VHobbies is deemed to transfer personal information outside of the EEA, we rely separately, alternatively, and independently on the following legal bases to transfer your information:
The European Commission has adopted standard contractual clauses (also known as Model Clauses), which provide safeguards for personal information that is transferred outside of Europe. We often use these Model Clauses when transferring personal information outside of Europe.
VHobbies.com LLC does not participate in Privacy Shield at this time.
Necessary for the performance of the contract between VHobbies and its members
9. Security of Information
At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected VHobbies.com, LLC personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside, you will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.
We may use an outside ad serving company to display banner advertisements on our site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
11. Privacy Policies of Third Party Sites
12. Miscellaneous Privacy Issues
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, E-mail address, etc.) in the discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you're online.
Last updated on May 24, 2018
We think it's important for you to understand how cookies and other similar technologies are used by VAuctions.com. These technologies help VHobbies.com LLC function, allow us to understand how you use the Services, and have a number of purposes (beyond just advertising) that you can read about in this policy.
This Cookies & Similar Technologies Policy was published on May 24, 2018.
It will take effect on May 25, 2018.
In this policy, we'll refer to VAuctions.com as the "Site".
We’ll refer to cookies and similar technologies collectively as "Cookie Technologies".
Types of Cookie Technologies
Cookies are small data files sent from a server to your web browser. They are stored in your browser’s cache and allow a website or a third party to recognize your browser. There are three primary types of cookies:
• Session cookies are specific to a particular visit and carry information as you view different pages so you don’t have to re-enter information every time you change pages or attempt to checkout. Session cookies expire and delete themselves automatically in a short period of time like after you leave the Site or when you close your web browser.
• Persistent cookies remember certain information about your preferences for viewing the site, and allow VAuctions to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.
• Third-party cookies are placed by someone other than VAuctions, and may gather browsing activity across multiple websites and across multiple sessions. They are usually a type of persistent cookie and are stored until you delete them or they expire based on the time period set in each third-party cookie.
Cookies store data about your use, but they are helpful because they allow us to help VAuctions function and customize your experience. You can configure your desktop or mobile browser's settings to reflect your preference to accept or reject cookies, including how to handle third-party cookies.
In addition to cookies, there are other similar technologies used by VAuctions and elsewhere on the web.
• Web beacons: These are tiny graphics (sometimes called “clear GIFs” or “web pixels”) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisibly on web pages when you open a page.
• Social widgets: These are buttons or icons provided by third-party social media providers that allow you to interact with those social media services when you view a web page. These social widgets may collect browsing data, which may be received by the third party that provided the widget, and are controlled by the third parties.
• UTM codes: These are strings that can appear in a URL (the “Uniform Resource Locator,” which is typically the http or https address entered to go to a web page) when a user moves from one web page or website to another, where the string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.
• Local Storage Objects: These (sometimes called flash cookies) are sets of data that can be stored on your browser by a site. They can be used to maintain preferences, maintain a history of usage, or even maintain the state or settings of an app.
VAuctions uses Cookie Technologies to recognize your logged-in state on VAuctions, to understand what purchases members and visitors are interested in, to make VAuctions Sites function for you, and to help your browsing experience and use of the Site, Services feel more customized. More generally, VAuctions uses Cookie Technologies for the following.
Security and Authentication (Strictly Necessary)
Some cookie and similar technology functions are necessary and vital to ensuring that VAuctions works properly for visitors and members, such as maintaining the security, safety, and integrity of the Site, authentication and logging into VAuctions (including remembering permissions and consents you have granted), and ensuring the ability to securely complete transactions.
Account and User Preferences
Some technologies are used to remember your account and preferences over time, such as remembering your account or keeping yourself logged in when returning to VAuctions, maintaining your choices on VAuctions features and how you want VAuctions to appear, including keeping track of your preferred language.
Social networks may also work with VAuctions or with you for analytics or for marketing purposes, as discussed below. You may be able to manage your privacy preferences for these social networks and their tools and widgets via your account with the social network.
Performance and Analytics
Some technologies help provide performance data on how the Services are functioning in order to improve VAuctions and the Services, including, for example, data on site functionality and speed to help us optimize VAuctions, how the Services are used to help us improve your experience on VAuctions, and detecting and gathering reporting on bugs to help make VAuctions work better.
The Site also employ Google Analytics to help understand how VAuctions is used by its community. For some of the advertising features listed below, like retargeting, data from Google Analytics may be combined with VAuctions’s first-party data and third-party cookies (like Google’s advertising cookies). To see how to opt-out of Google Analytics Advertising Features, see the Opt-Out section at the bottom of this policy. You can find more information on how Google Analytics works in this Google guide.
VAuctions partners with third-party service providers that may use various Cookie Technologies to permit us and them to learn about what ads you see and click when you visit VAuctions, or to show you ads on and off VAuctions. These may include things such as:
• Frequency capping, which limits the number of times a user’s browser or mobile device displays the same ad;
• Attribution tracking, which estimates what advertising or marketing source brought someone to VAuctions, or determines what marketing source led to actions like a visit or a purchase;
• Remarketing, which shows relevant ads to an audience based on prior shopping and browsing patterns on VAuctions;
• Audience targeting, which refers to targeting advertisements to a large audience based on the audience’s known or inferred demographics; and these technologies allow a partner to recognize your computer or mobile device each time you visit VAuctions or other websites and mobile applications based on data like a cookie, your IP address, or device ID, but do not allow access to other personal information from VAuctions. However, these technologies may allow us or a third party to recognize you, either from a single device or across devices, over time. These third parties are required to follow applicable laws, self-regulatory programs, and VAuctions’s data protection rules where applicable. However, VAuctions does not have control over these third parties, who each have their own privacy policies and privacy practices.
Consent, Contract, and Legitimate Interests in Processing
Certain Cookie Technologies are employed to make the Site function for its intended purpose, and are provided based on contractual necessity based on your agreement with VAuctions to perform the services you have requested. These include the functions strictly necessary to the service noted above.
By choosing to use our Services after having been notified of our use of Cookie Technologies in the ways described in this Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.
Managing Cookie Technologies
You can manage your VAuctions marketing preferences (Newsletters) in your account settings.
Opt-in and Opt-out on Browsers
In addition, when you use VAuctions via a browser, you can change your web browser's settings to reflect your cookie preferences for cookies directly from the site you are on or for third-party cookies. Each browser is a little different, but usually these settings are under the "options" or "preferences" menu.
Google Analytics Opt-out
For Google Analytics Advertising Features, you can opt-out through Google Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out listed above). Google also provides a Google Analytics opt-out plug-in for the web.
If you have questions about the use of Cookie Technologies at VAuctions, please Contact us
Last updated on May 24, 2018